Sales Module:
•    Building Relationships
•    Sales Process
•    Sales Forecasting
•    SPIN Selling

Account Management Module:
•    Role of Account Manager
•    Understanding Your Client
•    Strategic Planning/Positioning
•    Building Trust – Best ways to build trust fast
•    Communication Strategies
•    Service Chain – Building Value
•    Steering Committees

Project Management Module:
•    Why Projects Fail
•    Project Definition/Scope Definition
•    Project Risk Assessment  (Four areas of Project Risk)
•    The Project Plan
•    Project Initiation
•    Monitoring Progress – Earned Value Calculations
•    Scope Management
•    Project Communications
•    Project Wrap Up

Effective Business Writing Fundamentals
•    Keep it Simple (The genius consultant)
•    Document Structure
•    Sentence Structure
•    Powerful Words

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