Project Management is a Process

• A collection of activities and disciplines

Projects fail because they are poorly planned, risks are not understood or managed, scope is not managed, and/or there is a break down in communications.

Project Definition and Scope Definition

• Confirming that the project meets the clients needs
• Confirming deadlines and critical milestones
• Confirming project deliverables
• Documenting the project scope, communicating what is in-scope and what is out-of-scope

Project Risk Assessment and Risk Mitigation Plan

• Assess risk in three categories: Project, External, Environmental
• Determine potential Impact of each Risk
• Identify actions required to mitigate the risks

Developing the Project Plan

• Tasks
• Time Frames
• Deliverables
• Dependencies
• Workday Estimates
• Fee Estimates
• Contingencies (plan and fees)
• Staffing Requirements – HR Plan
• Communication Plan/Project Calendar
• Agree on terms and conditions with client

Project Initiation

• Organize Project Steering Committee
• Project Announcement
• Client and project team Education/Training

Monitor Progress and Report Status  (metrics)

• Frequency of Reviews
• Formal/Informal status meetings
• Escalation of urgent issues
• Steering Committee Meetings and Preparation
• Scope Change Procedures
• Responsibilities and Accountabilities

Scope Management

• Recognizing “out-of-scope” items
• Differentiating between scope and contingency
• Recognizing and stopping scope creep
• Scope Change Procedures/Escalation Process

Project Communication Management

• It all starts with listening
• Setting and managing expectations
• Communicating Bad News
• Knowing when and how to say “NO”
• Building Trust
• Formal Reports
• Informal Communications
• Influencing Decisions
• Negotiating
• Dealing with Conflict

Project Wrap Up

• Achieving Sign Off
• Archiving Project Working Files
• Performance Reviews
• Final QA
• Debrief with Client

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